Privacy Policy

• To contact you, following your enquiry, reply to any questions, suggestions, issues or complaints you have contacted us about; 
• Make available our products and services to you;
• For statistical analysis and to get feedback from you about our service, websites, and activities.  
• To power our security measures and services so you can safely access our website; 
• Help us understand more about you as a customer, the products and services you consume, so we can serve you better; 
• Help answer your questions and solve any issues you have.

We may share your personal data with other organizations in the following circumstances: 

• If the law or a public authority lawfully requests the personal data; 
• If we need to share personal data in order to establish, exercise or defend our legal rights (this includes providing personal data to others for the purposes of preventing fraud and reducing credit risk); or
• From time to time, employ the services of other parties for dealing with certain processes necessary for the operation of the Website. However, all the information we share will be collected and anonymised, so neither you nor any of your devices can be identified from it. 
• We will not share your information with any third parties for the purposes of direct marketing. 
• We use data processors who are third parties who provide elements of services for us, such as to manage our donations and collect surveys. We have Data Processor Agreements in place with our data processors. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will not share your personal information with any organisation apart from us or further sub-processors who must comply with our Data Processing Agreement. They will hold your personal data securely and retain it for the period we instruct.   
• Algalita does not sell your personal information. 
• We may share your information with our relevant partners in order to provide our services. 

Where you have registered to sign up to our newsletters, this will be based on your specific consent that we will have requested at the point the information was initially provided, therefore we will not store, process or transfer your data unless we have an appropriate lawful reason to do so. You can change your marketing choices online or via email at any time.  

If you wish to amend your marketing preferences, including to unsubscribe, you can do so by contacting us at info@algalita.org, via our ‘contact us’ form on our website, or at the bottom of each of our newsletters, or in your Wayfinder Society account webpage.

The right to be informed about our collection and use of personal data 

You have the right to be informed about the collection and use of your personal data. We ensure we do this with our internal data protection policies and through our external website policy. These are regularly reviewed and updated to ensure these are accurate and reflect our data processing activities. 

Right to Access Your Personal Information 

You have the right to access the personal information that we hold about you in many circumstances, by making a request. This is sometimes termed ‘Subject Access Request’. If we agree that we are obliged to provide personal information to you (or someone else on your behalf), we will provide it to you or them free of charge and aim to do so within 1 month from when your identity has been confirmed. 

We would ask for proof of identity and sufficient information about your interactions with us so that we can locate your personal information. 

If you would like to exercise this right, please contact us as set out below. 

Right to Correct Your Personal Information 

If any of the personal information we hold about you is inaccurate, incomplete or out of date, you may ask us to correct it. 

If you would like to exercise this right, please contact us as set out below. 

Right to restrict processing 

You have the right to ask us to restrict the processing of your personal data. For example, this may be because you have issues with the accuracy of the data we hold or the way we have processed your data. The right is not absolute and only applies in certain circumstances. 

If you would like to exercise this right, please contact us as set out below. 

Right to Erasure 

You have the right to have personal data erased. This is also known as the ‘right to be forgotten’. The right is not absolute and only applies in certain circumstances.  

If you would like to exercise this right, please contact us as set out below. 

Right to Portability 

The right to portability gives you the right to receive personal data you have provided to a controller in a structured, commonly used and machine-readable format. It also gives you the right to request that a controller transmits this data directly to another controller. 

If you would like to exercise this right, please contact us as set out below. 

Right to object 

You have the right to object to our processing of some or all of the personal data that we hold about you. This is an absolute right when we use your data for direct marketing but may not apply in other circumstances where we have a compelling reason to do so, e.g., a legal obligation.  

For more information about your privacy rights if you are based in the UK 

The Information Commissioner’s Office (ICO) regulates data protection and privacy matters in the UK. They make a lot of information accessible to consumers on their website and they ensure that the registered details of all data controllers such as ourselves are available publicly. You can access them here https://ico.org.uk/for-the-public. 

You can make a complaint to the ICO at any time about the way we use your information. However, we hope that you would consider raising any issue or complaint you have with us first. Your satisfaction is extremely important to us, and we will always do our very best to solve any problems you may have.  

California Privacy Rights 

To the extent provided for by law and subject to applicable exceptions, California residents have the following privacy rights in relation to the Personal Information we collect: 

• The right to know what Personal Information we have collected and how we have used and disclosed that Personal Information; 
• The right to request deletion of your Personal Information;
• The right to be free from discrimination relating to the exercise of any of your privacy rights. 
• The right to opt out of the sale of your personal information
• The right to not be discriminated against based on actions you take regarding your data Exercising Your Rights. 

California residents can exercise the above privacy rights by contacting us at katie@algalita.org. 

We retain a record of your personal information in order to provide you with a high quality and consistent service. We will always retain your personal information in accordance with the Data Protection Legislation and never retain your information for longer than is necessary. We will retain your personal data for receipt of the newsletter until you opt-out of receiving communications. 

When using our websites you may be able to share information through social networks like Facebook and Twitter. For example, when you ‘like’, ‘share’ or review our Services. When doing this, your personal information may be visible to the providers of those social networks and/or their other users. Please remember it is your responsibility to set appropriate privacy settings on your social network accounts, so you are comfortable with how your information is used and shared on them. 

Data security is of great importance to Algalita and to protect your data we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure your collected data.   

We take security measures to protect your information including: 

• Limiting access to our buildings to those that we have determined are entitled to be there.
• Implementing access controls to our information technology.
• We use appropriate procedures and technical security measures (including strict encryption, anonymisation and archiving techniques) to safeguard your information across all our computer systems, networks, websites, and offices.
• Never asking you for your passwords. 
• Advising you never to enter your password into an email or after following a link from an email. 

One of our security providers is Google ReCaptcha. Google asks us to tell you that this is subject to the Google Privacy Policy and Terms of Use. 

We’d like to set Google Analytics cookies to help us improve our website by collecting and reporting information on how you use it.  

We use industry standard third party cookies to track your behavior online and gain statistical information in the following ways:  

• We track the number of visits to our website, where each visitor came from (i.e. the site visited prior to coming to our sites) and where each visitor goes to from our site (the next site visited after ours). 
• When you visit our site, you can refuse to accept cookies by using the cookie consent banner.

We may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of our business. Any personal data that you have provided will, where it is relevant to any part of our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the purposes for which it was originally collected by us. 

We may change this Privacy Policy from time to time (for example, if the law changes). We recommend that you check this policy regularly to keep up to date. 

If you would like to exercise one of your rights as set out above, or you have a question or a complaint about this policy, the way your personal information is processed, please contact us by one of the following means: 

By email: katie@algalita.org 

Via our website: Home – Algalita